Thank you for visiting the DailyComfort site. Below is our policy to ensure the privacy of your personally identifiable information. We are committed to protecting your privacy and use such information only to enhance your shopping experience.

If you have any questions about this privacy statement or the content and practices of our web site, please feel free to contact DailyComfort directly at:

DailyComfort
Email: info@DailyComfort.com
Tel: 1-866-241-FEET(3338)

At DailyComfort your privacy is a priority.

At DailyComfort we seek to provide products, services, and offers of value to you and your family. We use information from our interactions with you and other customers, and from other parties, to help us achieve that goal.

We also recognize and respect your privacy. Accordingly, we have procedures intended to ensure that your personal information is handled in a safe, secure, and responsible manner.


The Information We Collect
Whenever you shop in our stores, through our catalogs, or at DailyComfort.com, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, driver’s license number, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number.

If you choose to use or participate in one of our various services, promotions, programs, surveys, or clubs, we may collect additional information. For example, if you sign up for our gift registry service, we will ask you for information concerning the event and your gift selections.

From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

Using the Information We Collect

We use the information we collect for various purposes, including:

  1. to complete your purchase transactions;
  2. to provide the services you request;
  3. to send you our catalogs and other offerings through the mail;
  4. to contact you about the status of your order DailyComfort.com orders;
  5. to identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you.
  6. to improve our merchandise selections, customer service, and overall customer shopping experience.

Information We Share with Others

DailyComfort: We share the information we collect internally to continually evolve and refine the products and services we offer. (relevant catalog companies)

Service Providers: We provide information to other companies, including banks and companies that process credit cards and checks, to secure the financial transactions necessary to process orders, exchanges, returns, refunds and credits.

Others: On rare occasions, we may be required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Also, if the ownership of all or a part of a business within the DailyComfort were to change, customer information pertinent to that business’s operations would likely be transferred to, or licensed for use by, the new owner.

Your Choices Regarding the Use of the Information We Collect

If you prefer that we:
NOT share information about you with any of the companies outside the DailyComfort family or service providers necessary to process your order that we have authorized to send you promotional information about their products or services;
Please write to us at DailyComfort, customerservice@dailycomfort.com or call us toll free at 1-866-241-FEET(3338).

We will make every effort to implement any choice you make as soon as possible.

Email Communications

From time to time, we may notify you of DailyComfort promotions, announcements or events via e-mail. If you prefer not to receive these notifications, please write to us at DailyComfort Direct Division, customerservice@dailycomfort.com or call us toll free at 1-866-241-FEET(3338).

Safeguarding the Information We Collect

Within DailyComfort, we protect against unauthorized disclosures by limiting access only to those of our employees who need the information to do their jobs. We also inform all DailyComfort employees about their responsibility to protect our customers’ privacy and give them clear guidelines for adhering to our own business ethics standards and confidentiality policies.

We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We contractually require that the information provided be used only for the specifically authorized purpose and that its confidentiality be maintained.


Updating Your DailyComfort Contact Information

You can update or correct your name, address, telephone number, or Email address by:
writing to us at DailyComfort, customerservice@dailycomfort.com or call us toll free at 1-866-241-FEET(3338).
Emailing us at customerservice@DailyComfort.com


The Privacy of DailyComfort.com Customers Transaction Security

When you use a credit card to make a purchase at DailyComfort.com, we use Secure Socket Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Making a credit card purchase online at DailyComfort.com is just as safe as making a credit card purchase over the telephone. But if you would prefer to use the phone, just call 1-866-241-FEET(3338), and one of our customer service associates will gladly take your order.


Our Use of Cookies

A “cookie” is a small data file stored by your web browser on your computer’s hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database.

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to personalize your shopping experience and speed your checkout process. We do not use the cookie to track your activity on sites other than those operated by DailyComfort.

Accepting cookies through your web browser is your personal choice. You can still shop and purchase from DailyComfort.com even if you set your browser to disable cookies. However, if you choose not to accept cookies, we will not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs.


Aggregate Information

We collect non-personal information about how users navigate through our web site. We aggregate this statistical information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.


Children’s Privacy

We do not knowingly collect any personal information from children under the age of 13 on our web site. We will not knowingly collect personal information from teens 13 through 15 without disclosing how the information will be used and notifying the teens that they should obtain their parents’ permission prior to submitting any personal information.


Links to Other Sites

While visiting DailyComfort.com, you may link to web sites operated by our business partners or other third parties. When you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the DailyComfort privacy policy. We encourage you to read that policy before submitting any personal information.

If you would like further information, or have any questions, about our privacy policy:
please write to us at DailyComfort customerservice@dailycomfort.com or call us toll free at 1-866-241-FEET(3338).
or Email us at customerservice@DailyComfort.com